What is Abandoned Cart Recovery Automation?
Using the Abandoned Cart Recovery Automation, you can send multiple reminders to the customers, one hour after adding a product to their cart but haven't made the purchase yet.
What is Store Chatbot Automation?
Store Chatbot will help your customers during their entire product discovery and purchase process. It handles simple and frequently asked queries from your customers, and never misses any message
What is the ‘Customers Tab’?
Customers Tab is where all your customer data is stored. Here you can keep a track of the number of customers you have the details of, how many broadcasts you have sent to them, the number of orders they have placed, the order value, and much more.
What kind of cohorts can I create with the help of the Customers Tab?
There are ‘n’ number of possibilities for creating cohorts with the data available in the Customers Tab via the upload excel functionality available at the cohort selection screen. For example, you can filter out the customers who have placed more than three orders in the past one month and segment them into a new cohort. Likewise, you can use this data wisely to create hundreds of different cohorts.
What kind of the Analytics functionality is available?
In the Analytics Tab you’ll get all the data about every campaign you run, number of messages sent and read, the number of clicks, orders, and sales generated, as well as the cost spent and the ROI.
How can I make best use of the Analytics dashboard?
You can make use of this data by analysing it and optimising your campaigns by experimenting with different cohorts, templates, times, and much more.