Collection of Information
The type of personal information that the Company collects will depend on the nature of your dealings with us.
How we collect and use information from the End Users
How long do we retain information collected from End Users?
We will retain personal data we process on behalf of our App Providers for as long as needed to provide services to our App Providers. We will also retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. An End User who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to our App Providers. If requested by App Providers to remove or access data, we will respond within 30 days.
Why we process your information
We generally process your information when we need to do so to fulfil a contractual obligation (for example, to process App Providers subscription payments to use the Company platform), or where we or someone we work with needs to use App Providers personal information for a reason related to their business (for example, to provide the App Providers with a service). European law calls these reasons “legitimate interests.” These “legitimate interests” include:
- preventing risk and fraud
- answering questions or providing other types of support
- helping App Providers find and use apps through our app store
- providing and improving our products and services
- providing reporting and analytics
- testing out features or additional services
- assisting with marketing, advertising, or other communications
We only process personal information for these “legitimate interests” after considering the potential risks to App Providers privacy—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information. One of the ways in which we are able to help you using Company is by using techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (1) still have a human being involved in the process (and so are not fully automated); or (2) use machine learning in ways that don’t have significant privacy implications (for example, reordering how apps might appear when you visit the app store). We may process your personal information where you have provided your consent. In particular, where we cannot rely on an alternative legal basis for processing, where your data is sourced and it already comes with consent or where we are required by law to ask for your consent in the context of some of our sales and marketing activities. At any time, you have a right to withdraw your consent by changing your communication choices, opting out from our communications or by contacting us.
App Providers are able to send you, the End Users, push notifications, thought In-apps, or email communications through the Company Service.
An End User who seeks to opt out must direct their query to their App provider. The App Providers may then request us to opt out of the said End User, which we shall do so within 30 days. Alternatively, the End User may contact us directly, by sending opt-out requests firstname.lastname@example.org
For App Providers :
Why do we collect information from App Providers?
We collect and use information from App Providers to provide our Service, improve our Service, administer your Account, and personalise the End User experience.
When you, as an App Provider, create an Account or when you request information about the Company Service, we’ll collect certain information that can be used to identify you, such as your name and email address (“PII”). We may also collect information that cannot be used to identify you, such as Account preferences.
Modifying and Deleting Your Information
You can access and modify the PII associated with your Account by accessing the user settings in the Company Service. Company acknowledges that EU individuals have the right to access and delete the personal information that we maintain about them. If you want us to delete your PII and your Account, please contact us at email@example.com
with your request. We will respond to your request to access within 30 days. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
For End Users and App Providers
- - analyzing trends
- - administering the site
- - tracking users’ movements on the website
- - gather demographic information about our user base as a whole
- - tracking your login and interaction with our website
We may receive reports based on the use of these technologies on an individual as well as aggregated basis. You can change your browser settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If your browser does not accept cookies, however, you may not be able to easily access all aspects of our Service. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use locally stored objects (LSOs) such as HTML5 to collect and store information.
Our partners may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you can use the following third-party tools to decline the collection and use of information for the purpose of serving you interest-based advertising:
Information Related to Use of The Platform:
We gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, to improve marketing, analytics, or site functionality.
Information Shared with our Subsidiaries:
Information Shared with our Service Providers:
We may engage third-party Service Providers to work with us to administer and provide the Company Service such as sending you emails, storing data, etc. These third-party Service Providers have access to PII only for the purpose of performing the Company Service on our behalf and are expressly obligated not to disclose or use your PII for any other purpose. The End Users may reach us at firstname.lastname@example.org
Information Shared with Third Parties:
We may share aggregated information and non-identifying information with third parties for industry analysis, demographic profiling, and other similar purposes. We will not share the End User PII collected for one App Provider with third parties.
Information Disclosed for our Protection and the Protection of Others:
It is our policy to protect App Providers and End Users from having their privacy violated through abuse of the legal systems, whether by individuals, entities or government and to contest claims that we believe to be invalid under applicable law. However, it is also our policy to cooperate with government and law enforcement officials and private parties. Accordingly, we reserve the right to disclose any information about App Providers or End Users to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary:
- (i) to satisfy or comply with any law, regulation or legal process or to respond to lawful requests, including subpoenas, warrants or court orders;
- (ii) to protect our property, rights and safety and the rights, property and safety of third parties or the public in general; and
- (iii) to prevent or stop activity we consider to be illegal or unethical. We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
We take reasonable measures to protect the information that we collect from or receive from App Providers or End Users (including PII) from unauthorised access, use, or disclosure. When you enter sensitive information (such as login credentials) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL). Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) via email or conspicuous posting on our Platform in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system
Links to Other Sites:
Social Media Features:
Our Policy Toward Children:
Our Service is not directed to children under the age of 13. Company users must not be under the age of 13. We do not target any portion of our service to children under the age of 13, and we will delete any accounts or data of users that we believe to be under the age of 13 to be in compliance with the Children’s Online Privacy Protection Act. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at email@example.com
California Privacy Rights:
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact Company via email at firstname.lastname@example.org
Additional Information for European Union Users (GDPR)
All references to “Personal Information”, “Personally Identifiable Information” or “Personal data” are equivalent to the definition of “personal data” under GDPR.
Company as a Data Controller
For App Providers and visitors of the Company website, Bikayi, Inc. is the controller of your personal information for purposes of European data protection legislation
Company as a Data Processor
Company processes the personal data of end users on behalf of the App Providers and acts as a Data Processor on behalf of App Providers, who act as Data Controller
Data Protection Officer
European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to the personal information that we hold –
- Access: To provide the personal information we hold for you
- Rectify: To rectify the incorrect personal information we are holding for you
- Delete: To erase the personal information. Transfer: Send a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict: To restrict the processing of your personal information.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. Additional Information for California Users “Personal Information” for the purpose of this section has the meaning given to this term in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information specifically excluded from within the scope of the CCPA.
Collection of Personal Information: Depending on your use/interaction with us, we may collect the following categories of Personal Information from you:
|Statutory Category of Personal Information Collected||Nature Of personal information collected||Purpose of collection||Source|
|dentifiers. Real name, alias, postal address, email address, account name, social security number, driver’s license number, passport number or other similar identifiers||First Name Last Name Phone Number Email address Company name||Use our Services as an authorized user Receive communications from us Responding to your requests for support or information To Analyse order details, transaction details, status of order, website and mobile application details||You Company Data Providers Partners Affiliates|
|Online Identifiers. An online identifier or other persistent identifier that can be used to recognize a person, family or device, over time and across different services, including but not limited to, a device identifier; an Internet Protocol (IP) address; cookies, beacons,||Device data (as described in Section 1.2) Unique customer number/customer ID (assigned randomly by Company)||o provide better and necessary experience to the End User of the App Providers||Data Providers Company|
|pixel tags, mobile ad identifiers, or similar technology|
We do not sell your Personal Information in any form. We do, however, use the Personal Information shared by you for the purpose of internet-based targeted advertising of our own services. We do not offer any financial incentive programs to our users. Sharing and Disclosure of Information to Third Parties We may share and disclose Personal Data to the following types of third parties and for the following purposes:
To customers – We may disclose information to our customers in the form of aggregated, anonymous data about the way the Services have been used to enable us to provide and improve our Services, to provide strategic advice to our customers, and to further and enhance our role as a thought leader in the industry
To vendors, consultants, and other service providers – We may disclose information to third-party vendors, consultants, and other service providers in connection with our marketing efforts, or in connection with our general business purposes;
To comply with laws – We may disclose information to a third party where we are legally required to do so in order to comply with any applicable law, regulation, legal process or governmental request;
To protect our legal rights – We may also disclose information where we believe it necessary in order to protect or exercise, establish or defend our legal rights;
Business transfers – We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
To provide our Services – We use sub-processors in our provision of the Company Services to our customers, such as third-party hosting providers and third-party database support services. Some of these third-party sub-processors may have logical access to data about you, but in all cases, any subprocessor to whom we disclose any information will be subject to a written agreement containing confidentiality protections designed to protect any Personal Data that is shared with them;
To advisors – In individual instances, we may share Personal Data with professional advisers acting as processors or joint controllers, including lawyers, bankers, auditors, and insurers based in countries in which we operate, who provide consultancy, banking, legal, insurance, and accounting services, but only to the extent we are legally obliged to share or have a legitimate interest in sharing your Personal Data;
To affiliates – We may share Personal Data with affiliates within the Company group and companies that we may acquire in the future when they are made part of the Company group, to the extent such sharing of data is necessary to fulfil a request you have submitted via our Website or for customer support, marketing, technical operations or account management purposes; and
Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months: The categories of Personal Information that we have collected. The categories of sources from which we collected Personal Information. The business or commercial purpose for collecting and/or selling Personal Information. The categories of third-parties with whom we share Personal Information. Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of the third-party recipient. Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of the third-party recipient. Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months. Deletion. You can ask us to delete the Personal Information that we have collected from you. Non-discrimination. You are entitled to exercise the rights described above free from discrimination. This means that we will not penalise you for exercising your rights by taking actions such as denying you services, increasing the price/rate of services, decreasing service quality, or suggesting that we may penalise you as described above for exercising your rights. Exercising your Rights: You can request to exercise your information, access and deletion rights by writing to email@example.com We will need to confirm your identity and California residency to process your information, access or deletion requests, and we reserve the right to confirm your California residency. Government identification may be required. If you wish to designate an authorised agent to make a request on your behalf, we will need to verify both your and your agent’s identities and your agent must provide valid power of attorney or other proof of authority acceptable to us in our reasonable discretion. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it. Response Timing: We endeavour to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to forty-five (45) additional days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. International Data Transfers Whenever we transfer your personal information out of the EEA to countries not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be based on one of the following safeguards recognized by the European Commission as providing adequate protection for personal information, where required by EU data protection legislation: Contracts approved by the European Commission impose data protection obligations on the parties to the transfer. For further details, see European Commission Model contracts for the transfer of personal information to third countries. For transfers to third parties in the United States, ensuring they participate in the E.U.-U.S. Privacy Shield Framework, or Standard Contractual Clauses, as applicable
- Attn: Privacy and Security Office
- 3260 Hillview Avenue; Palo Alto, CA 94304
- Email: firstname.lastname@example.org
- Grievance Officer In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are published herewith. Grievance Officer
- Comida Technologies Private Limited
- 141, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102
- Email: email@example.com