Enabling AI for eCommerce
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Consolidate your eCommerce marketing and support stack with AI
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Instagram AI
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WhatsApp AI
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Email AI
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AI Helpdesk
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Gamification & Popup
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Customer Data Platform
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Analytics Dashboard
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Flow Builder
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AI Shopping Assistant
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$100M+ revenue flows through BIK
Powering the world’s leading businesses, from next-generation DTC brands to established enterprises
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5x more effective than your
usual CRM with AI
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AI Summary
HELPDESK
Let AI increase your customer support team’s productivity by 60% across all channels
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AI Translator
HELPDESK
Engage with all your foreign language customers with AI-translated tickets in real time
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AI Assistant
HELPDESK
Engage with all your foreign language customers with AI-translated tickets in real time
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AI Classify
INSTAGRAM AI
Understand customer intent and direct them to the right resolution with AI
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AI Reply
HELPDESK
Let AI lead your customer journey with apt responses saving your time and cost on human resource
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AI Product Recommendation
INSTAGRAM
Integrated with your Shopify, the AI recommendations are spot-on helping users find what they are looking for.
Integrations
You guess it? We have it. OnDemand Integrations are available.
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Which problem you are looking to solve

Paid Ads scaleup

Conversion rate optimisation

Recover lost customers

Personalised Social Journey

Personalised Web Journey

How Recode reduced overall CAC & increased ROAS through Instagram ads
Check how Recode Studios has reduced CAC and increased its repeat purchase rate by 70%. Learn about all the challenges & smart strategies they framed to deliver the best results.
Learn more
BIK Features
Drive the highest ROI with targeted, personalized, and data‑driven marketing on the most used social platforms
Journey
Campaign
Personalised
AI drip
Helpdesk
10x higher
Integration
See what our
customers have to say about us
Customers Data is
Our First Priority
Business Partner
30M+
Messages per day
per brand
137X+
ROI Attained with real
time insights with BIK
Double your eCommerce Conversions with BIK