The chatbot automates responses to 80% of common customer inquiries, such as tracking shipping status and canceling orders, while efficiently directing more complex questions to human agents for resolution.

Yes, the chatbot can provide 24/7 assistance to your customers, ensuring they have access to support and information at any time.

Yes, you can tailor the chatbot's flow to handle routine inquiries, like Influencer Collaboration Registration, making it a versatile tool for your unique requirements.

Integrating the chatbot into your Instagram support is straightforward, and it can seamlessly collaborate with human agents to ensure a streamlined support process.

The chatbot enhances customer support by providing quick and accurate responses to common questions, resulting in a more efficient and satisfying customer experience.

Within 10 mins of your Instagram account connection, all comments would start reflecting in BIK’s Inbox tab. To specifically check the comments you can go to the four dots in the All Chats section and select the Instagram account name (comments) option.