Why is SMS marketing important for
businesses?
WhatsApp Marketing offers benefits like real-time customer engagement, high open and response rates, cost-effectiveness, and the ability to provide personalized, one-on-one interactions with customers. With BIK, you can use the WhatsApp channel to:
•Communicate important updates
•Help customers browse and purchase products on WhatsApp chat
•Provide customer support by delivering seamless customer service
How can SMS marketing enhance customer
engagement?
SMS marketing allows businesses to engage with customers in real time, providing personalized and relevant messages, promotions, and updates, which can significantly boost customer interaction and satisfaction.
What advantages does SMS marketing offer in
a competitive market?
In a competitive market, SMS marketing offers a competitive edge by providing a direct line of communication with customers, increasing brand visibility, and allowing for timely promotions and updates.